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Shipping policy

Shipping Policy

🌍 Where We Ship

We currently ship orders to most countries in Europe, the United Kingdom, the United States, and selected international destinations. If you're unsure whether we ship to your location, feel free to contact us at sellandostore [at] gmail [dot] com.

🚚 Shipping Costs

We offer free standard shipping on all orders. No minimum purchase required. The shipping cost is already included in the product price — no surprises at checkout.

⏱ Estimated Delivery Time

  • Europe: 5–10 business days
  • United Kingdom: 7–12 business days
  • USA & Canada: 10–15 business days
  • Other countries: 10–20 business days

These are average delivery times. Delays may occur due to customs, local carriers, or holidays.

📦 Order Processing Time

Orders are usually processed within 1–3 business days. Once your order is shipped, you will receive a confirmation email with tracking information, if available.

📬 Tracking Your Order

Some orders include tracking numbers depending on destination and shipping method. If tracking is available, you'll receive it via email once your order has been dispatched.

🌐 Customs, Duties and Taxes

Orders placed outside the European Union may be subject to import taxes, customs duties, or fees imposed by your local government. These charges are the responsibility of the customer and are not included in the product or shipping price.

❗ Shipping Delays

We are not responsible for delays caused by carriers, weather, customs, or other factors beyond our control. Please allow extra time during high-demand periods like holidays or sales events.

📩 Questions?

If you have any questions or concerns about shipping, feel free to contact our support team at sellandostore [at] gmail [dot] com.